Last updated: 15 March 2026
These Terms of Service ("Terms") govern your use of the lambdaluxis restaurant customer loyalty analytics platform and related services provided by lambdaluxis S.A., a company registered in Portugal with registration number 645893172 and registered office at Avenida da República 289, 4784-411 Braga, Portugal ("lambdaluxis", "we", "us", or "our").
By accessing or using our platform, services, or website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services. These Terms apply to all users of our services, including restaurant owners, managers, and authorised personnel.
We may modify these Terms at any time by posting the revised Terms on our website. Your continued use of our services after such posting constitutes your acceptance of the modified Terms.
lambdaluxis provides restaurant customer loyalty analytics services, including but not limited to customer behaviour analysis, loyalty programme management, revenue optimisation tools, and real-time reporting dashboards. Our platform helps restaurants understand their customers better and improve customer retention through data-driven insights.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts of our services without notice or liability.
As a user of our services, you agree to comply with all applicable laws and regulations and to use our platform only for lawful business purposes. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree not to use our services to:
You are responsible for ensuring that any customer data you provide to our platform is collected and shared in compliance with applicable data protection laws, including GDPR. You must have appropriate legal basis and customer consent for processing personal data through our services.
The lambdaluxis platform, including all software, content, trademarks, logos, and other materials, is the exclusive property of lambdaluxis and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use our services for your business purposes in accordance with these Terms.
You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of our software, unless laws prohibit those restrictions or you have our written permission.
Any feedback, suggestions, or improvements you provide regarding our services may be used by lambdaluxis without compensation or attribution to you.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
We implement appropriate technical and organisational measures to protect personal data processed through our platform. However, you acknowledge that no system is completely secure, and we cannot guarantee the absolute security of your data.
Use of our services requires payment of applicable fees as specified in your service agreement or as posted on our website. All fees are exclusive of applicable taxes, which you are responsible for paying. Payment terms are typically monthly or annual, as specified in your subscription plan.
We reserve the right to change our fees at any time, with reasonable notice provided to existing customers. Continued use of our services after fee changes constitutes acceptance of the new fees.
If payment is not received when due, we may suspend or terminate your access to our services. You remain responsible for all fees incurred before termination.
To the maximum extent permitted by applicable law, lambdaluxis shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.
Our total liability to you for all claims arising from or related to our services shall not exceed the amount you paid to lambdaluxis in the twelve months preceding the claim.
We provide our services "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.
You agree to defend, indemnify, and hold harmless lambdaluxis, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services, your violation of these Terms, or your violation of any third-party rights.
Either party may terminate the service agreement at any time with appropriate notice as specified in your subscription terms. We may also terminate or suspend your access immediately, without prior notice, if you violate these Terms or engage in conduct that we determine to be harmful to our services or other users.
Upon termination, your right to use our services will cease immediately. We may delete your account and all associated data, though we may retain certain information as required by law or for legitimate business purposes.
Termination does not relieve you of any obligations to pay accrued fees or charges. Sections of these Terms that by their nature should survive termination will survive, including intellectual property provisions, limitation of liability, and governing law.
These Terms and your use of our services are governed by and construed in accordance with the laws of Portugal, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Portugal, and you hereby consent to personal jurisdiction and venue therein.
If you are a consumer resident in the European Union, you may have the right to bring legal proceedings in your country of residence, and nothing in these Terms affects your rights as a consumer under applicable EU consumer protection laws.
We encourage you to contact us first if you have any concerns or disputes regarding our services. Most issues can be resolved through direct communication with our customer service team.
For disputes that cannot be resolved through direct communication, both parties agree to first attempt resolution through mediation before pursuing formal legal action. Any mediation will be conducted in Braga, Portugal, unless otherwise agreed.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the intent of the original provision.
These Terms, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and lambdaluxis regarding your use of our services and supersede all prior agreements and understandings, whether written or oral.
If you have any questions about these Terms or need to contact us for any reason related to our services, please use the following contact information:
lambdaluxis S.A.
Avenida da República 289
4784-411 Braga, Portugal
Registration Number: 645893172
Email: legal@lambdaluxis.top
General Contact: contact@lambdaluxis.top
Phone: +351 259 965 567