Last updated: 15 March 2026
This privacy policy explains how lambdaluxis S.A. ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and restaurant customer loyalty analytics services. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and Portuguese data protection laws.
lambdaluxis is the data controller for the personal information we collect and process. Our registered office is located at Avenida da República 289, 4784-411 Braga, Portugal (Registration Number: 645893172).
We collect various types of personal data to provide and improve our restaurant analytics services. The data we collect includes information you provide directly to us and information collected automatically through your use of our services.
Through our analytics platform, we may process customer data on behalf of our restaurant clients, including transaction history, visit patterns, and preference information. We act as a data processor for this information.
We use your personal data for various purposes related to providing our restaurant analytics services and maintaining our business relationship with you. How we use your information depends on the services you use and your relationship with lambdaluxis.
With your consent, we may use your information to send you marketing communications about our services, industry insights, and product updates. You can opt out of marketing communications at any time.
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
For detailed information about the cookies we use, please refer to our Cookie Policy.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
We work with trusted third-party service providers who assist us in operating our platform, conducting business, and serving our clients. These providers are bound by confidentiality agreements and are only permitted to use your information for specified purposes.
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of lambdaluxis, our users, or others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to appropriate confidentiality protections.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of information and the purpose for which it was collected.
We retain account information for the duration of your relationship with lambdaluxis and for a reasonable period thereafter for business and legal purposes.
Customer analytics data processed on behalf of restaurant clients is retained according to the terms of our service agreements and applicable data protection requirements.
Marketing communication preferences and related data are retained until you opt out or request deletion.
Under GDPR and Portuguese data protection law, you have several rights regarding your personal information. These rights include the ability to access, correct, delete, or restrict the processing of your personal data.
You have the right to request a copy of the personal information we hold about you and information about how we process it.
You can request that we correct any inaccurate or incomplete personal information we hold about you.
In certain circumstances, you can request that we delete your personal information.
You can request that we restrict the processing of your personal information in certain circumstances.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
You can object to the processing of your personal information for direct marketing purposes or other legitimate interests.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, secure data transmission, and regular security assessments.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your data using industry-standard practices.
Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure appropriate safeguards are in place to protect your information, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
We may update this privacy policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions about this privacy policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out using the contact information below:
lambdaluxis S.A.
Avenida da República 289
4784-411 Braga, Portugal
Email: privacy@lambdaluxis.top
Phone: +351 259 965 567
Data Protection Officer: Available upon request through the above contact information.
If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados) or your local supervisory authority.